Frequently Asked Questions

Contact:

Email us at customerservice@castlesquares.com with any questions, thoughts, special requests, or funny anecdotes.

Pricing:

Because this sale is our biggest sale of the year, additional offers may not be applied to the sale price offered on Black Friday. 

Purchasing & Fulfillment:

Yes! We are happy to extend a special discount. Visit https://castlesquares.com/pages/church-youth-groups for more information on how you can take advantage of this discount.

Your set will be made-to-order once we receive it. That way, we can make sure you get exactly what you want, and your set won't collect dust! We always try send your set as soon as possible; however, we sometimes experience a delay in shipping times from our 3rd party shippers. You are always welcome to reach out to us at customerservice@castlesquares with any questions or concerns.

We will always happily replace any pieces that may become damaged in transit. Please send us a picture of the damage to customerservice@castlesquares.com, and we will send you a replacement free of charge. For more information about replacements and returns see https://castlesquares.com/policies/refund-policy

Just let us know when you would need it by emailing customerservice@castlesquares.com and we will do everything we can to make it possible for you to have it in time.

Use:

Yes it really will! We choose strong metal that is galvanized and powder coated, so you can count on your Castlesquares to entertain any group of people.

Both sets are built to last under normal use. Both sets are wind-resistant and sturdy. The steel is galvanized, and powder coated so rust should not be an issue. In addition, the aluminum is specially coated to be water resistant, you can even put it in a pool.

Volleyballs are great for this game especially if your group is a little more competitive. You can also use 15" plastic balls that are a little softer and bounce more. You could even use a beach ball if you'd like! The possibilities are endless!

You sure can! Set it up at the gym, at the park, at the beach. Each set has specialized caps at the bottom of the poles which allow stability wherever you play.

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