Frequently Asked Questions

Contact:

Email us at customerservice@castlesquares.com with any questions, thoughts, special requests, or funny anecdotes.

Product:

The short answer? Weight. Castlesquares Hyperlight, weighs 35 pounds and Castlesquares Jetblack weighs 70 pounds. The long answer? Both sets are stable and durable during normal play. Castlesquares Jetblack is a bit stronger. Castlesquares Hyperlight is more versatile, cosmetically appealing, and portable. You could even play it in a pool because it is water resistant. Both sets are specially engineered to be long-lasting for you to enjoy for years to come. Really, you can’t go wrong with either set; it is just a matter of your preference.

Purchasing & Fulfillment:

Yes! We are happy to extend a special discount. Visit https://castlesquares.com/pages/church-youth-groups for more information on how you can take advantage of this discount.

For Castlesquares Hyperlight, UPS ground shipping takes about 2-3 weeks for an order to arrive. USPS express shipping will guarantee that you will receive your set within a week of your order.

For Castlesquares Jetblack it currently takes approximately 4 weeks for an order to arrive.

We always try to get you your set as soon as possible, however, we sometimes experience a delay in shipping times from our 3rd party shippers.

We will always happily replace any pieces that may become damaged in transit. Please send us a picture of the damage to customerservice@castlesquares.com, and we will send you a replacement free of charge. For more information about replacements and returns see https://castlesquares.com/policies/refund-policy

Just let us know when you would need it by emailing customerservice@castlesquares.com and we will do everything we can to make it possible for you to have it in time.

Use:

Yes it really will! We choose strong metal that is galvanized and powder coated, so you can count on your Castlesquares to entertain any group of people.

Both sets are built to last under normal use. Both sets are wind-resistant and sturdy. The steel is galvanized, and powder coated so rust should not be an issue. In addition, the aluminum is specially coated to be water resistant, you can even put it in a pool.

Volleyballs are great for this game especially if your group is a little more competitive. You can also use 15" plastic balls that are a little softer and bounce more. You could even use a beach ball if you'd like! The possibilities are endless!

You sure can! Set it up at the gym, at the park, at the beach. Each set has specialized caps at the bottom of the poles which allow stability wherever you play.

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